Tukko Terms of Service

Version: v1.0

Effective date: 2026-08-25

Last updated: 2026-08-25


1. Who provides the service

⚠️ Status: closed testing. Tukko is not publicly released and is distributed to a limited group of testers by personal invitation. At this stage the operator is a private individual; no legal entity is registered. Full operator details (entity, jurisdiction, postal address) will appear here before public release.

Tukko is a daily schedule app for children. These terms form the agreement between you and the operator of the app. By installing the app or creating an account, you agree to them.

Questions: privacy@tukko.eu.

Processing of personal data is described separately, in the Privacy Policy. Where the documents differ on the processing of personal data and data-subject rights, the Privacy Policy prevails. Commitments these terms make over and above the Policy — such as the promises in section 6 — remain in force.

2. Who may use it

An account is created by an adult — a parent or legal guardian of the child. By registering you confirm that you have reached the age of majority under the law of your country and hold parental responsibility for the child you add.

Before any of the child's data is stored, we obtain **verifiable parental consent**: you tick the consent box in the app, then confirm it via a link sent to your email address. Until both steps are complete, the child profile is not active. Details are in section 4 of the Privacy Policy.

Children use the app through the parent's account: the parent creates a child profile and issues a code for sign-in on the child's device. Children cannot register on their own.

You may invite a co-parent — a second adult with access to the data of the children in that family. By inviting a co-parent you confirm that they also hold parental responsibility for those children. Co-parent access can be revoked in the family settings.

The parent is responsible for how the child uses the app and may delete the child profile at any time.

3. What we provide

The app lets you plan a child's day, assign tasks, award points and exchange them for rewards that you define yourself, and exchange messages within the family.

Points and rewards are not money. They carry no monetary value, cannot be exchanged for real funds, and exist only inside your family. You grant the reward yourself; the app only keeps track. Points cannot be transferred to another family or another account; on account closure they are not redeemed or refunded.

**The app is not a substitute for medical, educational or psychological advice.** Sleep and screen-time norms are general reference points, not individual recommendations. For questions about your child's health and development, consult a qualified professional.

4. Cost

During closed testing the app is free. If paid features appear, we will give advance notice and will not lock you out of data you have already entered.

5. What you must not do

If you breach these terms we may restrict or close access — with prior notice where feasible, and immediately in case of a serious breach.

6. Your data and content

The schedules, tasks, rewards and messages you enter remain yours. We claim no rights over them.

We process this content only to make the app work: display the schedule, deliver a message, count points. We do not sell it, do not pass it to advertisers and do not use it to train models.

You can export your data or delete your account in the app: "More → Settings → Privacy and data". Details and timelines are in the Privacy Policy.

7. Rights in the app

Rights in the app itself — code, design, texts, icons and pictograms — belong to the operator or are used by it on a lawful basis. The Mulberry pictogram library is used under CC0.

We grant you a personal, non-transferable, revocable, non-exclusive licence to use the app on devices you own or control, for personal, non-commercial use within your family. The licence lasts as long as this agreement.

Rights not expressly granted in this section remain with the operator. The restrictions in section 5 apply only so far as applicable law permits: your mandatory rights to decompile for interoperability purposes (Directive 2009/24/EC, Art 6) remain unaffected.

If you obtained the app through the App Store or Google Play, that store's terms apply in addition. Apple and Google are not parties to this agreement and bear no liability under it; Apple may enforce the provisions of this section as a third-party beneficiary.

8. Availability

We aim to keep the app running but do not promise uninterrupted service. Maintenance windows, infrastructure-provider outages and changes to the feature set are possible.

During closed testing the app is provided "as is": it may contain defects, and data from the testing period may be deleted at the transition to public release — we will give at least 30 days' notice.

The "as is" wording does not affect your mandatory rights under the law of your country of residence, including rights regarding the conformity of digital content with the contract (Directive (EU) 2019/770).

Keep your own copy of anything important. The app is a supporting tool, not the sole store of information that matters to you.

9. Liability

We are liable for intent and gross negligence, and to the extent liability cannot be limited under applicable law — including liability for death or personal injury and statutory consumer rights.

Otherwise liability is limited. In cases of simple negligence we are liable only for breach of obligations essential to the performance of this agreement and on whose fulfilment you may reasonably rely, and only up to the damage typical and foreseeable at the time the agreement was concluded. We are not liable for lost profits, indirect damages, or the consequences of decisions taken on the basis of data in the app.

If you are a consumer in the EU, the mandatory rules of your country of residence apply regardless of these terms and take precedence over them.

10. Termination

You may leave at any time — delete your account in settings. Schedules, tasks, rewards and messages are deleted within 30 days.

Some records are kept longer and we may not delete them on request. Parental consent records and the authentication log are retained for 7 years — COPPA §312.8 (record-keeping) requires this. The full retention table is in section 7 of the Privacy Policy.

We may close access if you breach section 5, if the service is discontinued, or where required by law. If the service is discontinued, we will give at least 30 days' notice so you can export your data.

11. Changes to these terms

We may change these terms where there is a reason to: a change in the law or in app-store requirements, a change in what the app does, clarification of ambiguities, or a security need. We do not change the terms arbitrarily, absent such a reason.

We will announce material changes in the app or by email at least 14 days in advance. If a change worsens your position, we will ask you to accept it explicitly; silence will not count as acceptance. Otherwise, continued use after the change takes effect means acceptance, and if you disagree you may delete your account.

Changes are not retroactive: events that occurred before a change took effect are governed by the previous version.

Earlier versions are available on request at the address in section 15.

12. Governing law and disputes

If you are a consumer, the law of your country of habitual residence applies to these terms. We try to resolve disagreements by correspondence — please write to us before going to court.

Out-of-court dispute resolution: if you are a consumer in the EU, you may turn to an alternative dispute resolution (ADR) body in your country. National consumer authorities maintain the lists of such bodies. We have not committed to participate in proceedings before any particular ADR body, but we will consider any complaint sent to us directly at the address in section 15.

13. Reporting a violation

If unlawful, threatening or otherwise harmful content reaches you or your child through the app's chat, write to us at the address in section 15. Tell us what happened and when — that is enough; you do not need to attach the conversation.

We respond within 7 days and tell you what we did. Depending on the severity we may remove the content, restrict the offender's access or close their account. If you disagree with our decision, write again and we will review it; this does not affect your right to go to court or to a consumer protection authority.

14. Severability and entire agreement

If any provision of these terms turns out to be invalid or unenforceable, the remaining provisions stay in force. An invalid provision applies so far as the law permits and, where that is impossible, is replaced by the rule of applicable law closest to it in meaning.

These terms together with the Privacy Policy form the entire agreement between you and the operator regarding the app. This does not limit your rights arising from mandatory consumer law.

Our failure to exercise a right under these terms is not a waiver of it.

You may not transfer your rights and obligations under this agreement without our consent. We may transfer ours on reorganisation or on transfer of the service to another operator — including on the registration of a legal entity — giving you advance notice under section 11; if you disagree, you may delete your account.

15. Contact